Terms & Conditions

1.1.  The prices shown for each service is a minimum starting price based on a hatch/sedan size; therefore, the price will increase depending on these following identifications,

      1.1.1.     Vehicle Size

      1.1.2.     Age & condition of the vehicle

      1.1.3.     Location of the service

      1.1.4.    Length of service

1.2.  On arrival, we may charge additional fees (on top of already agreed service price that was discussed during the booking process) if the condition of the vehicle is beyond reasonable for general usage and is excessive, this will be discussed with you before any work is started. If a new price is given, this would cover additional time & products to achieve the quality necessary for the particular service. 

1.3.  Further charges may apply for pet hair, excess sand/dirt, crumbs, gunk/grime, stains, vomit, urine, feces, blood or any other contaminates we feel may require further attention and safety, in addition requires more time & products usage.

1.4.  Pricing shown on listings is subject to change with or without notice due to demand of services, fluctuation in living costs, or any other reasons we feel are necessary and fair for our services.

1.5.  Our pricing is based on service labor per hourly rate, product/chemical usage, waste disposal fees, business expenses, travel costs etc. We also may have 2+ staff members at any given time which we may factor into the initial quote.

1.6.  We may negotiate in pricing if we feel this is necessary to accommodate each service, as every vehicle is treated as a custom service. For example, if a vehicle is cleaner than expected, we may drop pricing accordingly, but not below our base rate for the particular service.

1.7.  If we do not come to an agreement on a new set price, we will do what is necessary for the original agreed price which may result in not being able to achieve the quality standards that we could achieve if we were to charge accordingly and spend more time on the vehicle. This is left to the customers discretion. 

2.1.  A $60 deposit may be required to secure your booking for services valued over $400 but less than $600.

2.2.  A $100 deposit may be paid to secure your booking for services valued over $600 but less than $800.

2.3.  A $200 deposit may be paid to secure your booking for services valued over $800 but less than $1000. 

2.4.  A $500 deposit MUST be paid to secure your booking for services valued over $1000. 

2.5. All deposits will be paid via our secured payment system (square) which will be sent via email/text. If we do not receive the deposit, then your booking will not be valid, therefore; open for other customers to book the allocated time as we do not hold spots and do not order products unless a deposit is paid. 

2.6.  As per 2.2, 2.3. & 2.4., a deposit may be required for certain services, for example, ceramic coatings, paint correction and other services. This amount may vary as this will cover supplies/products which may need to be pre ordered per service.

2.7.  All Deposits are NON-refundable as this may cover products needed for the job as some packaged require us to pre-order products for the service and will not be refunded. 

3.1.  Payment of the service will be due immediately upon completion by the following payment methods, (unless invoiced See 5. Invoicing) 

3.2.  Cash

3.3.  Eftpos (1.9% surcharge for tapped, inserted or swiped transactions on Square Reader). See Square Reader Terms of services. 

3.4.  Afterpay In-Store Card (1.9% Eftpos surcharge)

3.5.  Invoice (See 5. Invoicing)

3.6.  We do NOT carry change on us so please if paying cash, have the right amount with you ready to pay at the end of the service.

3.7.  We are within our legal rights as a business to charge the given fees due to the payment services being convenient for the client, not for the business.

Rescheduling

4.1.  If a booking needs to be rescheduled, please allow no less than 48hrs to notify us, as we will then use this time to try and fill your original spot.. 

4.2.  If you reschedule within less than 48hrs, you will be charged a $10 fee added to your next booking due to the inconvenience as we may not be able to fill the original spot due to the time constraint putting us at a loss.  

4.3.  Rescheduling may be allowed once. Any more becomes an inconvenience and we may charge an $20 fee per reschedule which will be added to the new total booking next time you book.

4.4.  If you continue to reschedule, we may cease future services with you and flag you as being an unreliable client which may result in us not working with you in future. 

4.5.  If for any reason WE need to reschedule on our behalf due to unforeseen circumstances, weather, personal reasons, vehicle/tool/equipment failure, etc, this voids any admin fees and you will not be charged the above fee. 

Cancelations

4.6.  If for any reason you need to cancel your booking, please notify us no less than 48hrs before your booking is scheduled. If more than 48hrs you will still be charged a $20 fee as this can become an inconvenience for us to try and fill the original booking.  

4.7.  If for any reason you need to cancel your booking in less than 48hrs, you will be charged a $80 fee as this becomes an inconvenience for us and may not be able to fill the original spot and therefore is a loss of income for us for that spot. 

4.8.  We reserve the right to cancel or refuse services (current or future) for any reason we feel necessary, if any of our staff members are verbally or physically abused, this may include if we feel the client is under the influence of any drugs and/or alcohol at the time of service. We will refuse all work and notify the authorities accordingly for our safety. 

5.1. Invoices will only be accepted for businesses or companies for tax & accounting purposes, unless used for a deposit payment. 

5.2.  All invoices are to be paid within 24hrs. In some cases, some businesses may need a certain time frame to pay due to accounting schedules, which will need to be discussed during the booking process. 

5.3. Invoicing is set up via our system (square) which has automatic reminders, in which, an allocated time frame will be discussed during the booking process and a reminder will be set at the allocated time frame & 24hrs after.

5.4. If the invoice is not paid within 24hrs of the allocated time frame deadline, your Invoice will be cancelled, a new invoice will be sent with a $20 late fee added and must be paid within 24hrs to avoid any further late fees.

5.5. After the new invoice with the added $20 late fee is issued, if this is not paid within the new 24hr deadline, a $10 late fee will be added to the invoice every 24hrs until it is paid in full.

5.6. We expect to be paid for our services, if the above mentioned is continuous and not paid in full, we will be forced to forward your information to the required authorities to have this payment met in full, including all late fees.

6.1. All personal belongings and large rubbish items must be removed prior to the arrival of our staff, as this can take up unnecessary time as this is not apart of our services or we may charge additional fees for removal of these items. 

6.2. If our staff come across what we feel to be personal belongings that were left behind, for example: jewelry, clothing, money, letter’s, documents etc. We will put these items aside or within the glove compartment for your collection upon completion.

6.3. We will not be held liable for any loss or damages to any personal belongings that are left in the vehicle. This includes items that can be mistaken for rubbish, like recipts or paper documnets etc.

7.1. Upon arrival, our staff will go over the vehicle and point out any obvious scratches, marks, dints or any other visual damages so you are aware of these prior to commencing any work. We will also take photo evidence of the mentioned damages. You may also be asked to sign a pre-detail inspection form on the service day if we feel this may be needed.

7.2. You may notice other damages like scratches, marks, chips among other things after the initial detail due to the car at first being dirty which can hide a lot of these imperfections, therefore making them visible after a professional detail and clean. 

7.3. You have until we leave the site to bring up any non-noted damages or anything that may require further attention to be discussed with us before we leave the site. Once our staff leave the site, we will not be held liable to anything that may arise after the fact. Whilst we try to complete every job to the highest standard depending on condition and age of vehicle, we advise all customers to check the vehicle upon completion of the service. If there are any issues with the vehicle, customers should make this known before staff leave the property, otherwise we are not held liable.

7.4. Our tools, chemicals, machines, techniques, knowledge & experience prevent us from causing any damage to the vehicle as we take extra care to ensure our safe work practices are always implemented and we are up to date with new and innovating tools & products as well as safety procedures ensuring your vehicle is safe at all times. We will not be held responsible for any current or future damages that may arise on the vehicle after we leave the property.

7.5. We do not hold any responsibility for removing or reinstalling baby seats as we are not certified to do so. This should be left up to your own accords or a professional installer. 

7.6. When doing an engine bay detail, it is common for electrics to get wet and sometimes cause temporary faults. Whilst our procedures and techniques help prevent any occurrence, if anything should arise, these faults should clear up once the water dries out. If the faults persist after 24hrs, we will have a certified mechanic come out and take a look at the vehicle and advise of any faults being our own, in which case we will take responsibility and have the issues fixed as soon as possible, which may proceed through our insurance.

7.7. We take no responsibility for damages that continue to persist after 24hrs as this could simply be the case of you not telling us of any existing faults before we commence work. The engine bay detail is performed at the vehicles owner's risk. 

7.8. Interior steam and shampoo treatments involve water, therefore after the service some items within the vehicle interior may still be wet or damp. We will advise you to leave the vehicle doors or windows open for an excessive amount of time until the interior fabrics, carpets etc are fully dry. We take no responsibility for any mould growth, smells or other issues that may persist from neglect of our advice given.

7.9. We will not be held responsible if there are stains still left in the vehicle. Stains come in many different types and depending on what the stain is, how long it's been there and if there has been any sun damage to change the colour of the surrounding fabric or may have caused damage, we are not held responsible for these common issues.

7.10.  We cannot guarantee 100% removal of any stains, spillages, smells or any other contaminants as the above mentioned in 7.9. We simply do the best we can with the machines, chemicals and knowledge we have at hand and remove what will allow us to remove. 

7.11.  Paint repairs are done to the best of our ability. In some cases, the paint that is ordered may not match the original paint that is on the vehicle which we are not held responsible for as we use a third party company to mix the paint. If this does happen, we simply re-order a new mix and try again. Third party companies may get the mix measurements wrong or simply the vehicles paint is not up to standards as it was from factory due to sun damage, clear coat damage, colour fading, oxidization and many of factors. so in this case we are not help liable for any colour mishaps. 

This website is operated by Style Me Car Detailing. Throughout the website, the terms “we”, “us” and “our” refer to Style Me Car Detailing and/or our staff. The Terms "you", "user" "client", "customer" refer to you as the purchaser of the services. Style Me Car Detailing offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated on this website.

These Terms and Conditions govern the use of our website & services that are made available by Style Me Car Detailing. By your use of the website and booking our services, you agree to comply with all of the terms and conditions set out in this Agreement. Style Me Car Detailing may terminate your booking at any time, with or without notice, within our terms and conditions, for conduct that is in breach of this Agreement, for conduct that Style Me Car Detailing believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.

Style Me Car Detailing may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all its users upon posting of the modified Agreement to this web address (URL): www.stylemedetailing.com You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement and are up to date with the latest changes.